We understand finding a hat with the perfect fit can be hard, and we always want to ensure you find the right one. If you are not satisfied with your order for any reason, you may return it within 30 days of delivery for a refund or an exchange provided the merchandise has not be worn or damaged. We will provide a shipping label for you to return the item(s) at no additional cost. Please email us at jamieslyedesigns@gmail.com with an explanation for the return, and we'll send you a return label. One we receive the item(s), your account will be refunded. If you would like an exchange instead, we will ship out the exchange once we receive the returned item(s), also at no additional cost. We will process your return or exchange usually in 7 to 15 business days. 

 Return merchandise to:

Jamie Slye Hats and Accessories,
Attn: Returns & Exchanges
2020 43rd Avenue East, Apt 62
Seattle, WA 98112

 If you have any further questions about our policy contact us at 540-239-8499 or jamieslyedesigns@gmail.com