Orders placed Monday-Friday before 4 PM PST will begin processing that day, and will ship within 1-2 days. Once your order has shipped, you will receive a notification with a tracking number. Holiday shipping times may vary, and you will receive notification about shipping on our website at the time of purchase.
Orders will ship via Usps or Fedex depending on the shipping option you requested at checkout. Please allow up to 8 business days to receive your order through USPS and up to 5 business days through Fedex.
If your order is lost or doesn't arrive due to any external factor, please email firstname.lastname@example.org as soon as possible. You will not be responsible for any lost or stolen merchandise through shipping and delivery.
RETURNS + EXCHANGES
We understand finding a hat with the perfect fit can be hard, and we always want to ensure you find the right one. If you are not satisfied with your order for any reason, you may return it within 30 days of delivery for a refund or an exchange provided the merchandise has not been worn or damaged. We will provide a shipping label for you to return the item(s) at no additional cost. Please email us at email@example.com with an explanation for the return, and we'll send you a return label. One we receive the item(s), your account will be refunded. If you would like an exchange instead, we will ship out the exchange once we receive the returned item(s), also at no additional cost. We will process your return or exchange usually in 7 to 15 business days.
Return merchandise to:
Jamie Slye Hats and Accessories,
Attn: Returns & Exchanges
2020 43rd Avenue East, Apt 62
Seattle, WA 98112
If you have any further questions about our policy contact us at 540-239-8499 or firstname.lastname@example.org