If you are not satisfied with your order you may return it within 30 days of delivery for a refund or an exchange provided the merchandise has not be worn or damaged. Shipping charges are not refundable unless an error was made in shipping. No returns on Special Orders. We cannot accept returned merchandise if it has been worn or if it is damaged. You are responsible for shipping the merchandise back to us. We recommend that you insure it. We are not responsible for damage to merchandise being shipped back to us. Please include the Return Slip filled out with the merchandise. We will process your return usually in 7 to 15 business days.

 Return merchandise to:

Jamie Slye Hats and Accessories,
Attn: Returns & Exchanges
1314 B Travis Heights Blvd
Austin, TX 78704

 If you have any further questions about our policy contact us at 540-239-8499 or beyou@jamieslye.com